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- What is the refund policy?
- If for any reason you want to cancel your order, you can do it within two hours of placing it, by contacting us using the communication available in the contact us page. Your money will be debited back to your account within 5 days.
- What happens if I am not satisfied with the cake, or something wrong happened with it?
- We appreciate your feedback and will ensure our best to make things right, by looking into the case and decide a proper action.
- Online payment failed, what do I do?
- Try reprocessing the order, if it failed again, you may contact us using the WhatsApp button or methods available in contact us page for us to create a manual online payment link for you.
- I paid online and was charged twice, what do I do?
- We got you covered! Please let us know and we will issue a refund back to your account within 5 days.
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